Online Sessions

We are here to help you get through this tumultuous time. While our Markham and Vaughan offices are open for in-person sessions, we also offer virtual sessions via Zoom (instructions outlined below). 

Tips & Instructions:

Is online therapy still effective?


Research shows that online therapy is just as effective as in-person therapy. Additionally, advanced technology and HD audio supports a therapist's ability to stay attuned to your facial expressions, tone of voice, and more. Because online therapy can take different forms (i.e. video chat, audio-only, phone calls, etc.), it's important to let your therapist know what your preferences are so that you can collaboratively decide what will help you feel most supported.




Being in my therapist's office helped me get the right "frame of mind" to talk about things. Now what?


Just as you might designate a certain part of your house for office work, we invite you to be intentional about creating a space for your sessions. For example, if your office is your "work zone," your living room might become your "therapy zone." If you live in a smaller space, you may consider sitting on a blanket or throw cushion in a certain part of the room and lighting a candle at the beginning of your session to create some sort of demarcation for "therapy time." Other people choose to speak to their therapist from their car or from a secluded park bench, so long as they have a strong enough internet connection.




What factors might affect the efficacy of online sessions?


1. Insecure wifi connections: please be sure that you are using a secure signal when partcipating in online sessions as you may feel interrupted and frustrated if the app is continually freezing. If you have a poor internet connection, it may also be best to engage in a phone call rather than video call. 2. Feeling awkward: if a certain form of online therapy feels particularly awkward, let us know so we can adapt accordingly! While some people prefer video chat, others might like phone calls better. Just let us know! 3. Feeling as though there's a lack of privacy: if you'll feel distracted about other people potentially hearing your session, consider doing it from your phone in a secluded outdoor setting, from your car, or when others are not home.




Should I even engage in therapy right now?


We never want anyone to feel forced to attend therapy. The choice is entirely yours about if you feel therapy would be beneficial or not. That said, we currently don't quite know how long measures of social distancing, self-quarantine, and more will be in effect. You and your therapist can work together to create a sustainable, practical, self-care plan for you to help you cope in a way that proactively tends to your mental health rather than reactively.




Instructions for online sessions


We use Zoom for online sessions. Please download the Zoom app before the time of your appointment. • For sessions with Kristina, the meeting ID in Zoom is 805 294 5560 (no passcode required). You can also follow this link to join your sessions with Kristina: https://us02web.zoom.us/j/8052945560 • For sessions with Kathy, the meeting ID in Zoom is 983 091 8873 (no passcode required). You can also use the following link to join your sessions with Kathy: https://us02web.zoom.us/j/9830918873 • For sessions with Selma, the meeting ID in Zoom is 387 663 3525 (no passcode required). You can also use the following link to join your sessions with Selma: https://us02web.zoom.us/j/3876633525 • For session with Mai, the meeting ID in Zoom is 262 016 8298 (no passcode required). You can also use the following link to join your sessions with Mai: https://us02web.zoom.us/j/2620168298 Please make sure that you have a strong wifi connection and that you're able to take your calls in a quiet, private space if possible.