We are here to help you get through this tumultuous time. While our Markham office has remained open with very strict precautions in place, we are also happy to offer online therapy for those who are in self-isolation or from other cities and provinces.
Tips & Instructions:
Is online therapy still effective?
Research shows that online therapy is just as effective as in-person therapy. Additionally, advanced technology and HD audio supports a therapist's ability to stay attuned to your facial expressions, tone of voice, and more.
Being in my therapist's office helped me get the right "frame of mind" to talk about things. Now what?
Just as you might designate a certain part of your house for office work, we invite you to be intentional about creating a space for your sessions. For example, if your office is your "work zone," your living room might become your "therapy zone." If you live in a smaller space, you may consider sitting on a blanket or throw cushion in a certain part of the room and lighting a candle at the beginning of your session to create some sort of demarcation for "therapy time." Other people choose to speak to their therapist from their car or from a secluded park bench, so long as they have a strong enough internet connection.
Are online sessions secure and private?
We understand the importance of confidentiality. As a result, we use one of the most secure online platforms, Doxy.me, which is HIPAA-compliant. This means that it is specifically designed for health professionals to ensure that the necessary security precautions are in place to protect your confidentiality.
What factors might affect the efficacy of online sessions?
1. Insecure wifi connections: please be sure that you are using a secure signal when partcipating in online sessions as you may feel interrupted and frustrated if the app is continually freezing. If you have a poor internet connection, it may also be best to engage in a phone call rather than video call.
Should I even engage in therapy right now?
We never want anyone to feel forced to attend therapy. The choice is entirely yours about if you feel therapy would be beneficial or not. That said, we currently don't quite know how long measures of social distancing, self-quarantine, and more will be in effect. You and your therapist can work together to create a sustainable, practical, self-care plan for you to help you cope in a way that proactively tends to your mental health rather than reactively.
Instructions for online sessions
We are using a platform called Doxy.me for online sessions. As one of the only softwares that does NOT require a username, password, or app download, it's very quick and easy to join a session. Additionally, it's created specifically for health professionals so it's very secure.