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Misty Slopes

insurance coverage

  • Are your services covered by insurance?
    Please visit thispage for everything you need to know about insurance coverage.
  • What can I expect when I sign up for therapy?
    Please visit this page for detailed information about the therapy process.
  • Where are you located?
    We are located at 305 Renfrew Drive in Suite 101A. There is free parking in the front of our building. If you have accessibility needs, please contact hello@fresh-insight.ca. For detailed instructions on how to get to our Markham office, click here.
  • How can I book an appointment?
    Click here and complete our online form to book an appointment.
  • I'm nervous to come to therapy. Is that normal?
    Of course. I recognize that I'm a total stranger and that sharing your innermost thoughts can be scary and overwhelming. I will be sure to follow whatever pace you'd like, whether this involves spending five sessions just getting to know one another or discussing your concerns right off the bat. I take being non-judgmental, compassionate, and genuine very seriously, and will be sure to be transparent with you about the therapy process so you know what to expect. Note that you are also welcome to bring a significant other, friend, or family with you at first if you feel this would be helpful for you.
  • Do you offer free consultations?
    Yes, we offer free 10-minute phone consultations via telephone. Please contact hello@fresh-insight.ca or call (647) 689 - 5957, ext. 0 to book a consultation.
  • Do you offer a sliding scale?
    We provide a sliding scale fee to a select number of individuals, which is $100 + HST for four sessions. (After four sessions, the price returns to the usual rate of $175 + HST per 50-minute session.) Please contact hello@fresh-insight.ca to inquire about sessions at a reduced rate.
  • Do you have a cancellation policy?
    Yes. Please let us know if you cannot make an appointment 24 hours in advance to avoid a first-time cancellation charge of $50. After your first-time charge, you'll be charged the full session fee for future sessions that are not cancelled within the 24-hour window and no-show appointments.

Therapy is an investment. Currently, coverage for psychotherapy services is quite complicated, so please peruse our FAQs for more information. Please note that there are still options available to you if you do not have coverage with a Registered Psychotherapist, which are also discussed below: 

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